You can create “templates” of items and quantities to be used in a sale, to help rapidly enter items that are commonly ordered together.
Templates can be set to apply just to a specific customer (for example, it might be the products they frequently order), or all customers.
To create, modify and delete your Sale Templates, go to the Administration menu, and under Sales, click on Sale Templates.
Below is an example of an existing template called Popular Products, which applies to all customers:
In this example, there are 6 items in the template, each with a specified default quantity.
When you are adding an item to a template, you will notice it belongs to a specific location (you will see the name of the item prefixed by the location name). Users won’t see items in their template unless they have access to that location.
Eg. You have Warehouse A, and Warehouse B, and stock an item called Cups in both locations, however your two reps only have access to either Warehouse A or Warehouse B, because you want them to sell out of their own stock locations – fair enough. You still want them to use the same templates though, but because you set up the templates with items from Warehouse A, your Warehouse B rep can’t them, even though those items are stocked there.
The solution is to tick the Use Related Items box when adding items to a template. The template will then populate with the items that were previously missing, and your Device Specific Preferences will take over.