Frequently Asked Questions

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All your frequently asked questions - answered!

To add a new user, you need to:

  • Login to SalesIn on a computer, via
  • Once logged in, go to the Administration.
  • From here, click on Accounts & Billing > Plans & Billing
  • Then click Add User.

To change a users details, whether it be username or email, you will need to do the following:

  • Login to SalesIn on a computer, via
  • Once logged in, go to the Administration menu. 
  • From here, click on Accounts & BillingUser Accounts.
  • Click on the user you would like to change.
  • A pop-up will appear, simply click on the field/s you would like to change.

To do so, follow the below steps:

  1. Open the App Store on your iPad, iPhone or iPod Touch and search for SalesIn, then install – it’s free!
  2. Once installed, tap the SalesIn icon from your home screen to open SalesIn.
  3. Enter your username and password and then tap Sign In.

Whether your account is in grace, or you have a new credit card you would like to pay with, below is how you can update your payment details. 

Go to the Administration Menu > Accounts & Billing > Plans & Billing > Update Details.